Cancellation policy

Order Cancellation Policy

At reselling.com, we strive to process and ship orders as quickly and efficiently as possible. To maintain this level of service, we have a strict order cancellation policy in place. Please review the following terms carefully before placing your order.

Cancellation Window

Customers may request to cancel their order within 3 hours of purchase. During this time, we can accommodate cancellations before the order enters the processing stage.

Finalization After 3 Hours

After the 3-hour cancellation window has passed, all orders are considered final. At this point, the order will have entered processing and packaging, and cancellation will no longer be possible.

Why We Enforce This Policy

Efficient Fulfillment: To ensure timely delivery, orders move quickly through our fulfillment system.
Inventory Management: Many of our products are made-to-order or reserved upon purchase, which limits our ability to make changes after the initial purchase window.
Quality Assurance: Once processing begins, each item is verified and prepared for shipment to ensure it meets our quality standards.

How to Request a Cancellation

To request a cancellation within the 3-hour window, please contact our customer support team immediately with your order number and full name. Cancellations requested after this period will not be accepted.

Non-Refundable Orders

Please note that we do not offer refunds, as outlined in our Return Policy. Be sure to review your order details carefully before finalizing your purchase.